Shopping
What Shipping Methods Are Available?
We ship via The Courier Guy to addresses across South Africa. A tracking number is provided once your order is dispatched.
Do You Ship Internationally?
Yes, we ship internationally. Shipping costs are calculated automatically at checkout based on your delivery address.
How Long Will It Take To Get My Package?
Orders typically arrive within 3–5 business days from dispatch for South African orders. International delivery times vary by destination and will be shown at checkout. You’ll receive tracking details as soon as your order ships.
Payment
What Payment Methods Are Accepted?
Online orders are processed securely through Payfast, supporting major credit and debit cards, EFT, and more. If you visit us in-store at 46 Lower Main Road, Observatory, we accept both card and cash payments.
Is Buying On-Line Safe?
Yes. All online payments are processed securely through Payfast, and we never store your card details.
Orders & Returns
How do I place an Order?
Contact us as soon as possible after placing your order at +27 (79) 086 1248. Once an order has been shipped, it can no longer be changed or cancelled.
How Can I Cancel Or Change My Order?
Contact us as soon as possible after placing your order at +27 (79) 086 1248. Once an order has been shipped, it can no longer be changed or cancelled.
Do I need an account to place an order?
No, you can check out as a guest. Creating an account simply lets you track past orders and save your details for faster checkout next time.
How Do I Track My Order?
Once your order ships, you’ll receive a tracking number via email/WhatsApp to follow its progress.
How Can I Return a Product?
As each item is a unique, gently-used piece, all sales are final. We do not accept returns or exchanges, please review sizing and photos carefully before purchasing.
